Educational Service Solutions
There's nothing more frustrating than going through a service challenge on the phone and not being able to convince your service rep you need a field engineer to come to your location to solve a problem. While online and telephone service is usually very good with most software companies, we won't hesitate to send a field engineer to your location when that's what you need. Our uncompromising service and support is at the heart of every Arey Jones' solution. Our services and support offerings include:

•	Network and system integration services to design secure, easy to access, learning environments at classroom, school and district-wide levels.
•	Turnkey installation and testing that doesn't interrupt campus activities.
•	Asset management services to maintain tight control over your computing resources.
•	Easy online access to submit and monitor support requests under warranty or support contracts.

Arey Jones Difference

•	We don't hold you to the service desk. When you need us there, we'll be there.
•	Design and delivery teams that understand the special requirements of working within classroom and campus environments.
•	Our staff is sensitive to the space and resource limitations of schools when receiving equipment or services.
•	24-hour response and 100-percent first-time fix, a service record that has earned Arey Jones "Premier Partner" status from leading technology providers.
•	Arey Jones' systems engineers have received highest levels of training from all major technology platform providers, including IBM, Microsoft, Cisco, Novell, Hewlett-Packard, Dell, Apple and Gateway.
•	Our Premier status provides Arey Jones with priority response from our technology partners and direct access to manufacturers' complete inventory.

We deliver computing systems and peripherals that include preloaded and integrated curriculum, applications, and utilities from our broad range of software offerings. Our integration centers configure a variety of software on multiple brands of computers to provide complete, customized turnkey solutions. Centralizing integration simplifies deployment, yet enables schools to leverage their current and future procurement contracts with a wide variety of technology vendors.